Working with colleagues from different cultures

You undoubtedly work with colleagues of varying nationalities. This is interesting and offers learning opportunities, but can also occasionally lead to misunderstandings. Each culture has its own particular way of communicating and doing business.

People differ in the way they approach certain matters, in how they dress and how they act. Gestures and expressions might have another meaning and thus there is a greater chance of misunderstandings.

Where can it go wrong?

A typical difference, for instance, is how formally or informally people interact with one another in the office. In certain cultures, colleagues keep a greater distance and employees do not address their boss by his or her first name.

Some people consider it highly impolite if you do not attentively read the business card they give you. In any event, do not just stick it in your pocket.

Be careful with gestures. In certain countries, particular gestures are considered rude.

In some cultures, family is more important than work. People consider it very normal to give family matters priority over business appointments.

Tips for better collaboration

If you wish to avoid misunderstandings, you should learn how to work together with others. It is important not to rush to judgment and to try to learn more about your colleagues’ forms of social interaction and about what they consider impolite.

A few suggestions:

Listen attentively when people talk to you and keep in mind that the language they are speaking might be their second or even third language. Take a moment to consider what they might really mean.

Consider how you formulate something before saying it and accept that they have their own opinion, just like you have yours.

For instance, in some cultures people tend to keep a greater distance. Take this into account and, if necessary, take a few steps back to give your colleagues enough space.

And above all, do not forget that respect is important in every culture. So, if there is one general rule, it is to show respect for your colleagues, just like you want to be respected in return.

Source: Stepstone